高校食堂經(jīng)營(yíng)模式對(duì)學(xué)生就餐滿意度的影響研究

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摘 要：本文以北京4所公立高校食堂經(jīng)營(yíng)模式為例，分析不同經(jīng)營(yíng)模式對(duì)學(xué)生就餐滿意度的影響，對(duì)存在的問(wèn)題進(jìn)行剖析，并提出具體的改進(jìn)措施，旨在為高校食堂管理工作的開(kāi)展提供依據(jù)，進(jìn)而推動(dòng)高校后勤服務(wù)向現(xiàn)代化和市場(chǎng)化方向發(fā)展。

關(guān)鍵詞：高校食堂；經(jīng)營(yíng)模式；滿意度

Study on the Impact of Operation Modes of University Canteens on Students’ Dining Satisfaction

WANG Qiang

（Center for Catering Service， Tsinghua University， Beijing 100084， China）

Abstract： This paper takes the operation modes of four public university canteens in Beijing as examples to analyze impact of different operation modes on student’ dining satisfaction， analyzes the existing problems， and proposes specific improvement measures， aiming to provide a basis for the management of university canteens， and further promote the development of university logistics services in the direction of modernization and marketization.

Keywords： university canteens; operation mode; satisfaction

高校食堂作為學(xué)生日常就餐的主要場(chǎng)所，其經(jīng)營(yíng)管理水平直接影響學(xué)生的生活質(zhì)量與校園生活體驗(yàn)。（剩余3770字）