基于數(shù)據(jù)分析的災(zāi)害性天氣過程對 "12121" 撥打量的影響研究

——以2020-2022年江西省災(zāi)害性天氣過程為例

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doi：10.3969/J.ISSN.1672-7274.2025.06.067

中圖分類號：P409；TP393.06 文獻(xiàn)標(biāo)志碼：A 文章編碼：1672-7274（2025）06-0202-04

Research on the Impact of Disastrous Weather Processes Based on Data Analysis on the "12121" Scale

-Taking the Catastrophic Weather Process in Jiangxi Province from 2020 to 2022 as an Example WUYuan，LUOYing，WUFan，TAOKai Meteorological Service Center of Jiangxi Provincial Meteorological Bureau，Nanchang 33oo96， China）

Abstract：This article takes the catastrophic weather process in Jiangxi Province from 202O to 2022 as the background，and studies its impactonthe "12l21" hotline dialing.Disastrous weather is divided into fourcategories： rainstorm and severe convection，high temperature，heavy fog and cold air，and relevant dataare qualitatively and quantitativelystudied through logical analysisand trendanalysis.Theresults show that diferent types of disastrous weather have different impacts on "12121"callvolume： rainstorm，severe convection，fog，cold airand other weather significantlyafect travel and work，makingthecallvolume increasesignificantly;However，the downward trendof high temperature weather shows a decreasing trend year by year and is relatively low.This indicates that catastrophic weather has deepened the public's dependence on meteorological services，leading to changes in weather patterns. Based on this，suggestionsare proposed to optimize the "12121" meteorological service，including addinga special topic oncatastrophic weather，introducing artificial intelligence voice navigation，adinga"12121"voice mailbox，and strengthening promotional strategies to improve service quality and meet public needs.

Keywords： catastrophic weather; "l2121" dial to observe; attention level; service policy

隨著經(jīng)濟(jì)社會發(fā)展，氣象信息對公眾生產(chǎn)生活的影響愈發(fā)顯著。（剩余4841字）